How to Enable Multiple Users to Fill a Single Survey Instance | Survey and assessment module

[AdityaA]

Hello,

We have a requirement in the Survey and Assessment module where we need multiple users to fill out a single survey instance.

I understand that in ServiceNow, each survey instance is typically assigned to a single user, and only that user can complete it. However, our use case involves assigning the survey to a group, allowing one or more members of that group to fill out the survey.

Has anyone worked on a similar requirement? Are there any workarounds or suggestions to achieve this functionality?

Thank you in advance!

[SumanthDosapati]

Though its not possible, why do you need a single survey instance to be sent for multiple users? Why not trigger a survey normally to whole group and each one receives a survey instance and all can answer?

[AdityaA]

This approach has been considered, but the requirement is to have all group members contribute to a single survey instance rather than creating separate instances for each member. Assigning individual survey instances to all members of the group would generate unnecessary data, making it harder to consolidate and analyze.

[SumanthDosapati]

Even if you find a way sending out same instance to multiple people two things might happen:

1. Once first user fills it, for another user it might not be available for others.
2. Or the second user values overrides the first one.