i have added the "Interaction realated record >task" related record but its not visible

[Debasis Pati]

Hello all,
I have added "Interaction realated record >task" related record in the incident form but its not visible still on the related records if i go to inteaction and click on icreate incident and if one incident gets created then this related record is visible but without that it is not visible.
I want to achieve this so that the fulfillers can directly attach the interaction from incident form directly.

How i should achieve this?
@Ankur Bawiskar any input on this?

Regards,
Debasis

[Ankur Bawiskar]

@Debasis Pati 

You can create INC from interaction and it creates an entry into "interaction_related_record" table and links INC with IMS

This you can bring on INC form under related list

what's your actual requirement?

it worked fine for me.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Debasis Pati]

if i want to assign interaction from the incident form related list how i should be achieving that?

Regards,
Debasis

[Ankur Bawiskar]

@Debasis Pati 

sorry didn't get your question?

you want to create interaction from that related list?

[Debasis Pati]

I want to add interactions from the incident form related list how i should do that?
The related list what i added it is only visible if interaction is attached to incident otherwise it is not showing.