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05-17-2021 05:34 AM
when we raise a request , before submit a requesst save the request as draft.
Solved! Go to Solution.
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05-17-2021 07:42 AM
Hello Vinay,
You can check the Enable Wish List Field on catalog form. Using that you can add the catalog item into wish list and state will be draft.
Please mark answer as helpful if it helps you.
Thank You,
Namrata Ghorpade.
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05-17-2021 05:48 AM
Hey Vinay,
Follow this link to enable "wish list" for catalog items.
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/build/service-portal/task/enable-wish-list-portal.html
Regards,
Raj
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05-17-2021 07:42 AM
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05-17-2021 08:58 PM