How to enable @tagging within Resource Plan Notes.

Shyna1
Tera Contributor

Can someone suggest how do I enable @tagging option in resource plan notes just like we have in other modules like in incident record or story records.

 

Any leads on this is highly appreciated.

1 ACCEPTED SOLUTION

Peter Bodelier
Giga Sage

Hi @Shyna1,

 

Take a look here:

@ mention don't work on certain forms for Journal fields. - Support and Troubleshooting (servicenow....


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3 REPLIES 3

Peter Bodelier
Giga Sage

Hi @Shyna1,

 

Take a look here:

@ mention don't work on certain forms for Journal fields. - Support and Troubleshooting (servicenow....


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Hi Peter, 

This did work . Are you aware of how can I only enable user with a particular roles to be tagged .

ex:U sers will only be able to tag the other individual who have resource manager role.

Hi @Shyna1,

 

Glad that it worked for you. I'm not aware of a possibility to limit it to certain roles to be selected.


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