How to find usage details associated with Groups?

[Ryan Lee2]

All, my customer is trying to clean up some of their Groups and is asking about the best way to determine their usage.

What would be the best way to determine if those Groups are being used as approvers, assignees, CI Owners, etc? AND if they are being used how frequently in the last 6 months?

[Praveen Tripath]

Hello Ryan,

As per my understanding its good to check the groups with the roles and if you find that group does not required the specific role and it not being use so you could just remove those roles. To achieve it: 

Go to the navigator: type sys_group_has_role

 

and in the list view select any of the role record and do Show Matching: 

nAnd you could filter out the roles and remove if its needed - Its not good practice to remove the groups as it might be needed later.

 Mark my answer "Helpful" if you feel alike. 

Regards,

Praveen

[Ryan Lee2]

Hi Praveen,

I wasn't aware of this table so thank you.   

I'm still struggling to understand how we can tell if the role is actually in use or has been used within some period of time.   

Any ideas?

[carneson]

I found a report that could be useful to determine group usage using the task table in SN.  Below are the filters.

[carneson]

 I also need to report on Usage details for groups to determine if they should be retired in the system.  Any assistance would be greatly appreciated.