How to find whether the scheduled job is running slow and if so then how to fix it ?

1_DipikaD
Kilo Sage

Hi All,

 

Could you please suggest me how to find out if a scheduled job / workflow  is running slow ?

I have a few custom scheduled jobs which contains oob system property(instance_name)  and custom script Includes and i am not sure how to check if these are responsible for the slowness. I have gone through a few docs still could not get clarity on few things like Age, hash etc. and what is the parameter ServiceNow uses to differentiate or find out the slow scheduled jobs ? If the properties and scheduled jobs are responsible how to find the cause of slowness and to fix it ?

Please let me know if you need more info .

 

Thank You

 

5 REPLIES 5

@1_DipikaD 

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader