How to Generate Child RITM from Parent RITM
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04-09-2021 02:27 AM
Hello Experts,
I have a Catalog Item where we have to Select User with some other fields, So when we click on order now 1 Request Item will be generated, So I need to Create Separate Child Request Item in Parent RITM Related List.
Here is my catalog form
and here i need to populate separate child request for selected user
Thanks
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Request Management
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Service Catalog
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04-09-2021 02:41 AM
Hi,
you can use this Cart API script in the workflow run script of 1st catalog item
Remember to set the parent of the newly created RITM as the current RITM by querying the new RITM
How to submit a catalog item from script?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-09-2021 03:40 AM
Thank you for marking my response as helpful.
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Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader