Can anybody please help - I want to show "Submit for review" UI action for all users Now it's only showing for User logged in is either the person who checked out the article or is a Knowledge Manager or a Knowledge Owner for that specific Knowledge ...
Hello, I had a requirement to integrate Servicenow and a 3rd party tool via Data source of type JDBC which is working fine as expected to fetch the data from 3rd party tool and update/create records within Servicenow custom table. This custom table h...
Im trying to update the state of the problem record through an import set API transform script. I get an error "Operation against file 'problem' was aborted by Business Rule 'Transform synchronously^<sys_id>'. Business Rule Stack:Transform synchronou...
Hi All, We Want a report to show the list of incidents that are breached under resolution sla along with the breached assignment group. I created report on sla_breakdown_by_assigment and able to fetch assignment group in which sla is breached. But ov...
Hi, @Chuck Tomasi @Mike Reading @Ankur Bawiskar My second level approval got skipped and I can find this error in logs Flow Designer: Operation((SC) Change - Normal - Authorize_v1.Branch$1.1f76e11c87bf09d4605d32a73cbb3526.If$1.5b76e11c87bf09d4605d...
Hi, I have created a new table in which I have created a field refering to sys_user(User) Table. My intention is to make this reference field as a choice list. So I tried selecting my choice list specification as "Dropdown with None". However this ...
how to upload bulk data in CMDB Asset/computer
Hi All, We are having a requirement to export the csv file data using SFTP. A file from a third party will be placing a csv file in SFTP Server , we need to extract it and do some checks and load the needed parameters(fields) into the ServiceNow User...
Hi all, We have requirement that "Donot close change request unless all change tasks are closed", So for that there is OOTB business rule "Check open change_tasks", So it abort the operation and throw an error message, But here my concern was like, w...
I need to enable a group of users to read/write the Business Applications table and related contents. What is the Role that I need to assign to the user? I do not have APM module license.
Hi, I need to restrict the first name and last name fields more than 15 letters Can you help me on script? Thanks in Advance!!
Hello. I have an issue with my SNOW where two of my customers ('Companies') are having legacy SLAs ('SLA Definitions') applied to them. I suspect for some of these companies items ('Configuration Items') multiple SLAs are being applied. The only vie...
I am trying to create a response template for my custom application which is extended from a Task table and in the Global scope. However, I cannot find my custom table in the Table list of the Responses UI Action which is in Templated Snippet scope. ...
Hello fam! We have a set up where if any user tries to create / update any Standard Change Template then it would trigger approvals. We have 2 step approval where first goes out to owner of the Configuration Item and then second one to a group. We a...
We currently have notifications set up for requested items and incidents when additional comments are added. But we also would like to use the @mention notification that comes OOTB. Is there a way to disable the Additional comments notification if...
