How to get the lists of users last login who interacted with ITSM page not Portal

AbidSiddiqui
Tera Contributor

Hi Folks , 

I want the list of ITIL users last login , who interacted with ITSM homepage only, it means worked on tickets request/incident , visited ITSM incident/problem/changes etc. ,Not including the service portal interaction.

Can someone help me with this? 
Thanks in Advance ! 

5 REPLIES 5

Prabu Velayutha
Mega Sage
Mega Sage

@AbidSiddiqui 

Option: Create a report

1. Create a report for SYS User Has Role table
2. Set filter condition Role is ITIL
3. Choose Column from the User Reference field User.LastLogin
4. Run the report

 

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