How to get users' meta data from the CMDB Business Application table > Application Contacts field

paulmcdonald
Tera Contributor

Is there a related table for a report to pull in the Application Contacts field on the Contacts tab for a CI within the CMDB table, Business Application [cmdb_ci_business_app]? This is similar to the Affected CIs table for a Change Request Affected CI [cmdb_task_chg]. When Snow displays the Application Contacts field, it is in plain text. I want to pull in each of the users' names along with their other meta data like Employee Number, Department, Subdivision, etc. Right now, I am unable to analyze the contacts by their name to see if they need to be removed and others added to each CI. I am on San Diego.

0 REPLIES 0