Set up delegated development for OOB product
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3 weeks ago
I know it is possible to set delegated developers who can work inside an application scope without admin access, but I wonder how this is set up for OOB ServiceNow products. As I follow the steps as outlined in Delegated development and deployment, the steps work well for custom applications as I am seeing them in Application Manager and can follow the steps. However I don't know how to make this work for an OOB product, e.g. ServiceNow HR application [sn_hr]. Any guidance?
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3 weeks ago
Hi @Joanna15,
Yes, it is possible to set up delegated development for OOB ServiceNow products, including the HR application ([sn_hr]), provided they are scoped applications. The process is slightly different from custom applications.
For the ServiceNow HR application, which is a scoped application, you can assign delegated developers. However, it's important to note that delegated development is not available for OOB applications that are in the global scope, such as the core ITSM suite.
Here are some references posts and solutions :
- https://www.servicenow.com/community/hrsd-articles/general-scoping-roles-faq-for-hr-plugins/ta-p/231...
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0954454
- https://www.servicenow.com/community/developer-forum/globally-scoped-apps-and-delegated-developers/m...
Thanks & Regards,
Muhammad Iftikhar
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