How to give a 5-star rating in survey form

[mania]

Hi,

I want to give a 5-star rating in survey form.

We have the knowledge articles are rated so same like i need to give a 5-star rating in survey form as below image.
I need like this ---> Rate this survey * * * * *

Thanks!

[Mark Manders]

Check on the templates and then mainly the 'Smiley Faces' template (asmt_template).

It will allow you to create a template called something like 'Stars' and add the asmt_template_definition records with the stars instead of smileys. You will need an open and a closed one, so it can be selected/unselected and show a difference and add the value to know which one is highest/lowest.

You can than put that template on any Survey you need it to be on.

[mania]

@Mark Manders 

Thanks for your Responding!

As you mentioned, I have appiled but i want to select the stars multi selection but i am able to select single selection.

can you please suggest on this, It will be useful.

Thanks!

[Mark Manders]

I don't think you will be able to do that within the ServiceNow survey options. I assume you mean that when star 4 is ticket 1-4 are black? I have not come across that requirement yet and also would't know a workaround around it, since you are setting the value on the background. And that value is 3 in your screenshot. Not 1 and 2 and 3.

[mania]

@Mark Manders 

when star 4 is ticket 1-4 are black? - Yes
If i click 3rd star it should fill with 1st, 2nd and 3rd star filled with black colour like below image.

Thanks!