How to hide a group record that only some users can see
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05-27-2023 03:08 PM
I need to hide a group record that only users that are members of a specific group can see this record. Other users cannot see this group record, but they can see others.
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05-27-2023 03:26 PM
Hi @Community Alums ,
Please follow the steps below:
1. Identify the group whose members should have access to the record.
2. Navigate to the table that contains the group record you want to hide.
3. Open the record for editing or create a new record if needed.
4. Locate the "Access Control" section or related fields on the record form. This section controls the visibility and accessibility of the record.
5. Add an access control rule that restricts visibility to members of the "Specific Group" only. The exact steps to create an access control rule may vary depending on your ServiceNow version, but generally, you'll need to specify the following settings:
- Condition: Set the condition to restrict access to members of the "Specific Group". For example, you might use a condition like `group is Specific Group`.
- Read Access: Set the read access to "Role-based" or "Script" and configure it to allow access only for the "Specific Group".
6. Save the access control rule and test it by logging in with a user who is not a member of the "Specific Group". They should no longer be able to see the group record.
By implementing this access control rule, you can ensure that only users who are members of the "Specific Group" have visibility to the group record, while other users can still access and view other records that don't have this restriction.
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