How to hide annotation on incident form

[govi1]

Hi Team,

I am trying to hide one annotation(information) on the incident form based on one condition .

Condition: when assignment group is service desk i want to show annotation and when assignment group is not "ServiceDesk "i don't want to show that annotation .

Below is the screenshot for reference .

any help would be great .

Regards,

Govardhan

[JerryJ071847183]

Refer the below example

https://community.servicenow.com/community?id=community_question&sys_id=fe50e326db6de700b1b102d5ca96...

It wiil be helpful in your case.

Mark my ANSWER as CORRECt and HELPFUL if it works

[Ankur Bawiskar · Accepted solution]

Hi Govardhan,

please check below links; both mention that you will have to use DOM manipulation to achieve this

For that to work: un-check the 'Isolate script' checkbox so that your DOM manipulation script can run without issue; this field is not on form; but from list you can edit that

https://community.servicenow.com/community?id=community_question&sys_id=fe50e326db6de700b1b102d5ca96...

https://community.servicenow.com/community?id=community_question&sys_id=3c6c83a5db9cdbc01dcaf3231f96...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Anil Shewale]

Hi

refer the following thread it might help you

https://community.servicenow.com/community?id=community_question&sys_id=e40247e9db98dbc01dcaf3231f96...

If it help mark helpful or correct 

Thanks and regards

Anil