Resolved! When do we use next(), hasNext() and _next()
Hi All, I have 10 records only on whole table , now I want to update records So When do we use next(), hasNext() and _next()
Forum Posts
Macros button functionality
I am trying to create a reset button via macros in record producer but unable to configure the functionality .I was able to make the button appear in the form but the functionality is missing . Can you help me to write the code.
How to get the Extension of an attachment in sys_attachment table
Hi All, I have a requirement like to get the file extension of an attachment from Sys_attachment table. I need to pass the file name .extension in flow designer.Can any one suggest the script to pass that in Flow designer. Thanks in advance.
Populate duration difference of two date/time type variables
Hi everyone,I attempted to populate the time difference in the duration field in the catalog item, but nothing came up. What might have gone incorrectly? expected_duration (variable type = duration)u_duration_from (variable type = date/time)u_duratio...
define view for reports
Hi,I have one requirement on reports,in reports I am using the score, to display the count of records, but when i click on the score it shows us a list view of that table for which we have created a report. so i want to configure a list view for that...
Resolved! Report on SCTASK associated to Catalog Item
I have been asked to create a report showing the groups handling SCTASKs associated with Catalog Items. Is there a way to report on Catalog Item usage based on associated SCTASKs?
Scripting for Email Notification and approvals
Hi All, I have a requirement , where in a change request there are two fields : configuration item and assignment group also there is an approval on the change request form it goes to approval first from the assignment group and second level to the ...
Create a report
My requirement is create a report to how many similar changes have gone multiple CABs, not showing single records of CAB name.so I have write the script and calling into the report but its not working. please help for this Thankyou. function getDupli...
How to pass URL in email scripting
How to pass URL in email scripting
Resolved! why end user not able to see all categories and articles from knowledge base?
When I impersonated as end user he is not able to see all the categories and when i see articles that he able to see in portal and published articles in backend count were not matching?? what could be the reason for this? and when i moved same confi...
Orphan ci
Hi What are these Orphan CIs?I want to create a report to filter out these Orphan CIs so from which table and what conditions i have to keep to get those?
Application Services are not visible to itil users
Hi Everyone, A normal itil users unable to see application service records on cmdb_ci_service table. Thanks, Preethi
Resolved! Order Confirmation popup on cart v2 -how to edit
This pertains to the two step checkout process in service portal which popups an Order Confirmation. We want to hide the Requested For field but still include the Deliver & Special instructions. i've been spending a fair time looking at other commun...
Resolved! Business Stakeholder view all tickets
Can a Business Stakeholder see all tickets or are they restricted to tickets in their department?
How to get only one return in workflow if activity ?
Hi All,The below ifScript is not working, can anyone please help me on this ?var usrDivision = current.variables.requested_for.company.sys_id;var div = gs.getProperty('all.divisions');var isUsrCI = div.includes(usrDivision);var ans;answer = ifScript(...
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