How to hide choices based upon condition in RITM and TASK.

[Servicenowhub]

Hi All, there is two fields 1.cap(Reference) and 2.non-cap (choices / options), whenever I select one value in 1.cap then the 2.non-cap some choice should be hide based upon condition on 1.cap, like whenever I select particular value in 1.cap then the some choices(options) should be hide in 2.non-cap field in RITM and task

[Mohit Kaushik]

Hi There,

You can create an onChange client script here and can use the below code to make it work.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }
//Type appropriate comment here, and begin script below
   
 if(newValue=='sys_id of the selection in cap field');{
	g_form.removeOption('non_cap field backend name','choice value you want to remove'); //write this code for all the choices you want to remove.
 }
   
}

Please mark this as correct and helpful if it resolved the query or lead you in right direction.

Thanks,
Mohit Kaushik
Community Rising Star 2022