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‎09-25-2025 10:41 AM
I have Delete button on sys_template table. How to hide this "Delete" Ui Action in classic view but not in UIB. Can some one please help me with this.
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‎09-29-2025 10:13 AM
I don't think you can control this directly.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-25-2025 11:30 AM
I have excluded few related views but it is not reflecting. Any idea what to be selected for the exclusion. Let's say I wanted to hide it in CSM/FSM workspace or service operations workspace
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‎09-25-2025 11:34 AM
Is this OOB delete button?
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‎09-25-2025 11:37 AM - edited ‎09-25-2025 11:40 AM
Try this as well:
Go to sys_ux_form_action_layout_item table.
Look for "Delete" action for your workspace/Application and mark that inactive.
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‎09-29-2025 09:49 AM
Yes it is OOB Button which is on "sys_template" Table. Show/Hide of delete button is condition based so we can't make it inactive, looks like we should find some API which finds out the user is logged in classic view or workspace view.
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‎09-29-2025 10:13 AM
I don't think you can control this directly.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
