How to Hide related list on-form load?

lucky24
Tera Contributor

Hi Team.

I have to hide particular related list when my affected user is "abel tuter"

for that I have tried with UI policy and on-load client script  even I have used on-change client script and converted into on-load client script.

That all working fine for on-change when i change the value of affected user but that all is not working for on-load when I load the form.

In PDI I am getting same issue.

My code is like below

On load client script-

find_real_file.png

 

UI Policy-

find_real_file.png

 

find_real_file.png

The name of related list I am getting from list control

find_real_file.png

 

Please help me here...?

1 ACCEPTED SOLUTION

function onLoad() {
    ScriptLoader.getScripts(['sn_si.SecurityIncidentConstants.jsdbx'], function() {

        var siConst = sn_si.SecurityIncidentConstants;
        g_form.hideRelatedLists();
        var group = "AFFECTED_ITEMS"; // the default
        var previousIncidentId = g_user.getClientData("incident"); // previous incident user were on
        var currentIncidentId = g_form.getUniqueValue(); // currently loaded incident

        if (previousIncidentId === currentIncidentId) {
            group = g_user.getClientData("group");
        } else {
            siConst.setLastRelatedList(group, currentIncidentId); // set state for the new incident
        }

        var lists = siConst.getList(group);

        if (typeof group === "undefined" || group === "") {
            g_form.showRelatedLists();
        } else {
            for (var i = 0; i < lists.length; i++)
                g_form.showRelatedList(lists[i]);
        }

        // your code
        var ab = g_form.getValue("affected_user");
        if (ab == "62826bf03710200044e0bfc8bcbe5df1") {
            g_form.showRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        } else {
            g_form.hideRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        }

    });
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

18 REPLIES 18

please share both the scripts so that I can help

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

OOB script on load client script-

function onLoad() {
    ScriptLoader.getScripts(['sn_si.SecurityIncidentConstants.jsdbx'], function() {
        
        var siConst = sn_si.SecurityIncidentConstants;
        g_form.hideRelatedLists();
         var group = "AFFECTED_ITEMS"; // the default
        var previousIncidentId = g_user.getClientData("incident"); // previous incident user were on
        var currentIncidentId = g_form.getUniqueValue(); // currently loaded incident

        if (previousIncidentId === currentIncidentId) {
            group = g_user.getClientData("group");
        } else {
            siConst.setLastRelatedList(group, currentIncidentId); // set state for the new incident
        }
        
        var lists = siConst.getList(group);
    
        if (typeof group === "undefined" || group === "") {
            g_form.showRelatedLists();
        } else {
            for (var i = 0; i < lists.length; i++)
                g_form.showRelatedList(lists[i]);
        }
    });
}

 

 

My script-

function onLoad() {
    //Type appropriate comment here, and begin script below
    var ab = g_form.getValue("affected_user");
    if (ab == "62826bf03710200044e0bfc8bcbe5df1") {
        g_form.showRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        alert("a");
    } else {
        g_form.hideRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        alert("b");
    }

}

function onLoad() {
    ScriptLoader.getScripts(['sn_si.SecurityIncidentConstants.jsdbx'], function() {

        var siConst = sn_si.SecurityIncidentConstants;
        g_form.hideRelatedLists();
        var group = "AFFECTED_ITEMS"; // the default
        var previousIncidentId = g_user.getClientData("incident"); // previous incident user were on
        var currentIncidentId = g_form.getUniqueValue(); // currently loaded incident

        if (previousIncidentId === currentIncidentId) {
            group = g_user.getClientData("group");
        } else {
            siConst.setLastRelatedList(group, currentIncidentId); // set state for the new incident
        }

        var lists = siConst.getList(group);

        if (typeof group === "undefined" || group === "") {
            g_form.showRelatedLists();
        } else {
            for (var i = 0; i < lists.length; i++)
                g_form.showRelatedList(lists[i]);
        }

        // your code
        var ab = g_form.getValue("affected_user");
        if (ab == "62826bf03710200044e0bfc8bcbe5df1") {
            g_form.showRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        } else {
            g_form.hideRelatedList("REL:c3979d351b310110d8de6464604bcbe0");
        }

    });
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Now It is working.

Thank u so much Ankur.

 

Glad to know.

Please mark my response as correct and helpful to close the thread.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader