Export the result of query builder using export set
I am looking to use export set to export the report from the CMDB query builder. Is there any way to do it. Thanks in advance! ~Swapnil
Forum Posts
Rest API Integration endpoint is working in postman not in servicenow
Post operation endpoint is working in postman without mid server & authentication but not working in servicenow. I am getting below error message: Method failed: (/fw/index.php) with code: 404
How to get the previous value of the field in Business rule?
We want to update the value of the current field depends on the value of the previous field . (function executeRule(current, previous /*null when async*/) { var v = new GlideRecord('u_meeting_booking_details'); var prev1= previous.getvalue("u_...
Changing field values with out saving/updating record
Hi Everyone, In business rule, is there any way to change field values with out saving/updating record from script ? Please advise. Thank you.
Resolved! How to modify, the list of incidents from an value of field in Problem Management
Hello Experts. I have an request from my customer. he want select an incident and to relate to problem. but the request is that not want view all incidents he want view only incidents that belongs of an account, (the account is refence field in PM,...
@Mentions - Query/Filter
How do I create a filter/query of all work items in Service Now where my name is called out (i.e. @Mentions) in the Activity Log/Notes. Which field should I use to call out @Mentions in my filter/query
Resolved! Follow-the-Sun On-Call Scheduling
Does anyone know of any good documentation on setting up a Follow-the-Sun On-Call scheduling? The documentation talks about it being possible, but actually setting that up is missing or very difficult to find.
Resolved! g_form.setValue() pulls a blank value instead of the called value
Hey, team. I have a basic question, and I feel like I'm probably missing something super basic / simple. I threw a simple script together: function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } ...
Resolved! Why isn't the KB articles not shown in Knowledge Homepage even after it is published under existing categories?
A knowledge article is published after approval from approvers but the article is not shown in KB homepage under the knowledge base , but the articles which are in the draft state are seen . How to make it visible through the portal view .
Group by Functionality Service Portal Table
Hi SNC,Can we have the group by functionality we see on back-end Tables on Service Portal Table Widgets?I have done some research and I have found this code "data.groupBy(field_name_here)". I tried to add it to my Server Code on the Table Widget, but...
Resolved! OnCell Edit Start date and End Date validation For Date field modification in List View.
I am Modifying data to date fields in list view, i need validation on list view editing start date is Less then End date and end date is Greater then start date. i am able to do form edit on date fields change but i need to apply same thing in list e...
Caller ID field - Unable to find some users
In my user table, I have various email addresses for departments, i.e, @123.org, @456.org, etc When creating a new INC I can search all users and see the various email addresses and users. However, when I have an existing INC and want to change the ...
Resolved! Request to remove completed Sprints in the Agile Planning board combo
Request to remove completed Sprints in the Agile Planning board combo 1) If we navigate to the backlog. 2) Select a story 3) Select the Sprint and see this list which includes Sprints marked complete / Inactive (in the example below the 2019-...
Resolved! Submit Order(POST) - Service Catalog API - Scripted REST API
Hi I have doubt regarding Submit Order(POST) in Service Catalog API. I am able to create an REQ/RITM using REST API. I want to get Short Description to be reflected in the list. I hope you all have understood my question. Thanks & Regards, Vaishna...
Resolved! Choice list in Field Dictionary
Hi All, I want to create a new choice in 'Sub Category' field. I tried creating a choice through field dictionary but in the 'choices' tab I'm not able to see old choices. And there is no client script responsible for choice creation in Sub Category...
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