How to identify duplicate incident numbers using report

Prithvi Ramesh1
Mega Sage

‎05-31-2025 02:21 AM

How to identify duplicate incident numbers using report

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SN_Learn
Kilo Patron
Kilo Patron

‎05-31-2025 04:34 AM

Hi @Prithvi Ramesh1 ,

 

Please check the below to achieve your requirement:

Create Report on Duplicate Records in ServiceNow 

 

 

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Mark this as Helpful / Accept the Solution if this helps.
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Maik Skoddow
Tera Patron
Tera Patron

‎05-31-2025 04:51 AM

Hi @Prithvi Ramesh1 

 

If you don't want to code anything, you can group in your list view by incident number and then sort the groupings in descending order. In case there are duplicates, you would get them at the top of your list with aggregates greater than "1".

 

MaikSkoddow_0-1748692205702.png

 

Hope that helps

Maik

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