How to import external data into Hardware Asset

Karl27
Giga Contributor

Hi I have an asset register which is in Excel and i want to import this into Service-now. Can you advise what is the best way to do this and how this is completed, im new to this area of service-now.

I want to export all my current asset which are recorded in excel into the either the current service-now hardware asset. Any advice guidance would be appreciated.

Would i need to creat a new list of asset and then import ???

12 REPLIES 12

Karl,

I would recommend reaching out to your ServiceNow account rep and/or SC in order to discuss customizations as well as aligning that to the current ITAM product roadmap.  Validating your requirements against new product features and the timing of those coming to market may be something you want to account for before taking on the customization effort.

Karl27
Giga Contributor

Do you have a guide or instructions how to do this ?? Dummy guide !!!

 

arnoh
Tera Guru

Can you tell us specific asset information you do not find present in the alm_hardware form?

I have a feeling your asset excel might have information that is more suited for cmdb_ci_computer. Asset form is for financial and contractual information.