How to increase auto logout time duration?
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‎01-11-2012 01:55 AM
How to increase auto logout time duration?
IT support teams (service desk, incident management team) have to monitor ServiceNow continuouly. For that they need to acess ServiceNow. My query is the current auto logout duration is very less and it leads to unneccessary re-login efforts. Is there a systen setting which can increase the auto logout time duration?
Thanks
Tapish
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‎01-11-2012 02:22 AM
Do a search for "session timeout" in the ServiceNow wiki. You will find an article that points directly to what you need.
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‎01-11-2012 04:29 AM
Thank you Christian, i was missing the key word 'session timeout' while searching.
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‎01-20-2023 09:03 AM
Search for *session_timeout in the System Properties List in your instance. 😉