How to increase auto logout time duration?

itapish
Giga Contributor

‎01-11-2012 01:55 AM

How to increase auto logout time duration?

IT support teams (service desk, incident management team) have to monitor ServiceNow continuouly. For that they need to acess ServiceNow. My query is the current auto logout duration is very less and it leads to unneccessary re-login efforts. Is there a systen setting which can increase the auto logout time duration?

Thanks
Tapish

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3 REPLIES 3

ctu1
Giga Expert

‎01-11-2012 02:22 AM

Do a search for "session timeout" in the ServiceNow wiki. You will find an article that points directly to what you need.


itapish
Giga Contributor

‎01-11-2012 04:29 AM

Thank you Christian, i was missing the key word 'session timeout' while searching.


0 Helpfuls

gmccullough
Mega Guru

‎01-20-2023 09:03 AM

Search for *session_timeout in the System Properties List in your instance. ðŸ˜‰