Which OOB Transaction Quota Rule is responsible for maximum execution time while retrieving data from a list collector ?

[WA1]

Hello, 

I am getting this error message while trying to retrieve data from a list collector : 

I think an OOB Transaction Quota rule displays the error message when we exceed the maximum execution time and to resolve this I need to increase its maximum duration. 

Do you know which Transaction Quota is responsible for this?

I really appreciate any help you can provide. 

[Community Alums]

HI WA,

To fix this issue, we would need to adjust the “Maximum Duration (seconds)” of the Transaction Quota Rules related to the type of request. To adjust these values please navigate to System Definition > Transaction Quota Rules.

Transactions can be canceled for more than one reason. Look for the following indicators.

• maximum execution time exceeded: This message appears when the glide.quota.manager threads cancels the transaction.
• canceled by other transaction: This message appears when the transaction was canceled by the session thread that initially issued it, and not by the glide.quota.manager thread.
• canceled by user request: This message appears when the user clicked the red X button to cancel the running transaction.

If you are looking for transactions that were canceled by glide.quota.manager, search for the [Message] [Contains] [maximum execution time exceeded] combination. For example:

Cancelling transaction /home.do - Default-thread-11.0 (maximum execution time exceeded): Thread Default-thread-11.0 (Default-thread-11.0, F530DD111B11111111FC031767DA158E), after 30000ms

Also, Look at :

• Default quota rules

  Various transaction quota rules are available in the base system.

• View a canceled transaction

  The Quota Manager logs each canceled transaction as a warning message in the system log.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[WA1]

Thank you for your explanation, but is there a way to identify the Transaction Quota Rule which canceled the transaction? In System Definition > Transaction Quota Rules I only see OOB Transaction Quota Rules... Should I create a new Transaction Quota specific to this type of request?

[WA1]

Does anyone have an idea on how to find the Transaction Quota Rule related to this type of error in order to update it? The Transaction Cancellation record is the following :