How to insert Hyperlink in the email script?

[Nandini Sahay]

I have a use case where I have to insert hyper link in the email via email script. Can anyone help me on this?

[eumak · Accepted solution]

Hello @Nandini Sahay ,

you can use the below syntax for getting the link in email via mail script ;

Static Link:

template.print('<a href="'+url+'"> Here you can give the Description </a>');

Dynamic link:

template.print('<a href="https://' + gs.getProperty('instance_name') + '.service-now.com/nav_to.do?uri=incident.do?sys_id=' + gr.sys_id + '">' + gr.number + '</a>');

Mark it helpful or correct, If Applicable

Cheers..!
Happy Learning:)
Tushar

[Nandini Sahay]

Thanks @Tushar,

Static one worked for me.

Regards
Nandini