How to know the difference between cloned widget and custom widget and out of the box widget in the portal in New York version

kkswamy
Tera Expert

Hi,

Is there any way or place to check the difference between cloned widget vs customized widget vs OOTB widget in New York version, i know we are getting a new feature in Orlando release for this but how about in New York version.

Thanks.

7 REPLIES 7

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,


We see this

find_real_file.png

 

Thanks,
Ashutosh

Thanks Ashutosh,

This field will give the information about the widget whether it is OOTB or not,

Is there any way we can differentiate between cloned vs complete customized widgets?

Thanks.

Hi,

We can not edit OOB widget in first place. We always clone the widget if we want to edit it. We always try to keep Name same by adding prefix like for ex: SC Order Guide can be Copy of SC Order Guide or Company Name SC Order Guide.


Thanks,
Ashutosh

Okay,

Can you please confirm me that if "Servicenow" field value is true means it is OOTB widget, "false" means it is cloned or customized widget, right? if so, for cloned widget what will be "created by" field value "admin" or "individual user" name?

Thanks