How can I create a report to show the number of escalated cases (and to which case officer)? as well as another report that displays the number of cases handled and closed in 2nd-line? and the best type of reports for these. Thanks in advance!
Hi Community, I keep wondering what an interesting use case is for using the cmdb_ci_ip_address CI Class as opposed to just store the IP address as an attribute of e.g. the Server Class? I suppose there is a valid story behind this, but just can't th...
We see global ui action is not visible in default. We have exclude and include ui action view. will that effect default view.Kindly assist
Hi,I want to modify the banner place Portal color how to do that one. Thanks,
Hi,In service portal I want to modify the text color which should be white instead blue. please help me out how to configure the same ? Thanks,
Hi,In Portal I want to modify the back ground color of the widget which is in the below image Please hep me out i want to modify that background color of Password Reset and Request a service in service portal. Thanks,
When ritm state is work in progress and assigned to is not empty then catalog task should be created . How to do this in flow designer?
From where can I increase the limit of rows exported from an excel file?
I need to store & maintain Domain Name registrations in servicenow. Domain Name | Vendor / Partner | Costs | Expiration Date | Purchase Date | Contract Renewal Date | Type (Parent Domain / Sub Domain)I should be able to get notified on contract rene...
Hi @Ankur Bawiskar Need help below code is not working as expectedUI page scriptHtml:<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <g:dialog_notes_ok_cancel dial...
I have requirement to pass the Survey link within the notification.When we move update set from one instance to other instance. The URL should open as same DEV, TEST, PROD @shyam10
Greetings. I spent my Christmas and new year break to learn HTML CSS AngularJS a bit more.I worked on JavaScript both on client level, server level, creating multiple REST, Scripted REST API and problem solving logics. I want to explore the area of S...
on survey, I have created a survey form but I want to configure a chart but it is reflecting on other survey forms also how can resist this without showing on other forms
I have a small form in this Catalog item. When one of the checkboxes is ticked, I need the attachment to be mandatory. If it is not checked it must not be mandatory. I have read a ton of articles on how to do this, all different. Can I use a UI polic...
Hi, I have the role : template_editor_groupIn Service Workspace operation, I've created Incident models and shared them with technicians who have the ITIL role. The problem is that the technicians can delete them, but I don't want them to.Is there a...
