Hi Team,I created a flow which created scrum tasks under story when story is created.Trigger condition is when record is updated.I have created a UI action from which I am calling this flow and its working as expected, but requirement is flow should ...
What is the best way to run a specific code block after a condition, without blocking the flow? For example, I have a setup like this:If Task1 should be created: Create Catalog Task (Task1) // Here I want to create (Task2) after Task1...
As the subject states, I'm trying to connect the Child INCs to the Parent's Problem Ticket. I can confirm the Parent Ticket is set correctly, with six Children INCs now connected from an Incident Management perspective. I know how to manually associa...
Hello Friends, Please suggest Thank you
Hi, We have Inbound email action which is created for incident. which is working as expected. Now I needs to eliminate few URLs from the body of the Email. Which is going to description field Please let me know how to do that.
Hi Team,Please help me on the below requirement.In the change request approval in the group name it is giving as empty, i have written script for this approval trigger. var sys_approval = [];var item = fd_data.trigger.current.cmdb_ci;var appList = ne...
We are trying to track when a user has logged into the system. I added the field 'last login' time to the user record, and looked at the audit history for that field. In that list, it is showing the user as logging in every few minutes or so, includi...
Hello All , I migrated Kbs from instance B to Instance A , which resulted multiple knowledge articles duplication with same number but different content in them(i.e. one was from A and second was from B Instance); Hence many Kbs have two records wit...
Hello Experts How to integrate Cisco ISE with ServiceNow Thanks& RegardsSrinivas
We have a requirement where one of our vendors cannot set up an API via their system but can SFTP, how would I go about setting this up in servicenow with end points etc to ingest the data?
Unable to filter out Knowledge articles in the list view under "Self Service> "My Approvals" as "Approval for" field is empty.Any idea why Knowledge articles are not showing? any advice will be appreciated.
Hi all,I have a requirement. When an email is received from a reply, it shows the original email ID in the email sent. I need to remove the original email address from this. Any suggestions would be appreciated.Example: I want to remove the highlight...
Hi, I know this requirements is not follow best practice but I want to built the logic... Please provide the code for business rule. My requirements is : Created time of new interaction (only for which type is walk-up & short description is 'laptop ...
I have to auto-populate the field of Owned By in the form of Network Gear {CI Class} to a particular user whenever a new network gear CI class item is created on the network gear table.
\Hi Experts, Can someone please help me understand what is done in the below script in the function openModalResolve? I know whats happening in the form, there is form button, on click of the button option there is small dialog box opens, where user ...
