How to know the difference between cloned widget and custom widget and out of the box widget in the portal in New York version

kkswamy
Tera Expert

Hi,

Is there any way or place to check the difference between cloned widget vs customized widget vs OOTB widget in New York version, i know we are getting a new feature in Orlando release for this but how about in New York version.

Thanks.

7 REPLIES 7

HI,

Created by will be the person who cloned the widget and yes false means it is not provided OOB by servicenow.

 

Thanks,
Ashutosh


Please mark answer as correct or helpful as per its impact.

Saurabh singh4
Kilo Guru

Hi kkswamy

Difference between them can be understand by their terms as 

Cloned widget-

Clone a widget. To modify a base system widgetclone the widget and then edit the clone. Only users comfortable working with HTML, client and server scripts, and CSS should make changes to a widget. Note: Widgets are read only so you can benefit from future updates. Clone a widget to make changes.

 Custom widget-

Widgets included with Service Portal can be customized to suit your own needs or as a basic code sample for you to refer to as you are building your own widget

OOB Widget-

These are the set of widget already given by servicenow oob in order to understand to widget concept and how to create a widget

These are the only difference, Hope this will help you

Please markmy answer correct and helpful,If this helps you in any way

Thanks in advance

Saurabh