How to make a survey on custom table?

Karthik Reddy T
Kilo Sage

Hi All,

I want to make a survey on   a custom table with below inputs.

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Any one can help me out

Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.
1 ACCEPTED SOLUTION

Hello Karthik,



In jakarta and istanbul, you have "my survey" widget which will show list of all surveys which are assigned to the end user in the service portal


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11 REPLIES 11

sb1186
Kilo Guru

Hi Karthik,



The process is similar to creation of a survey for any OOB table. You can follow the below steps to achieve your requirement:



1) Go to Survey > Legacy Survey > Masters and click New.


find_real_file.png


2) Create a new Survey with your required questions.


find_real_file.png


find_real_file.png


3) Go to Survey > Survey Conditions and create a new Condition set specifying things like when you would like to send this survey out, to whom do you want to send this survey along with the table on which you need it to trigger from.


find_real_file.png


find_real_file.png



Hope this helps.



PS: Mark this answer as Correct if it solved your query or hit Like/Helpful depending upon the usefulness of the response.



Regards


Supriya Bisht


Hi Supriya Bisht,



Thanks for response,



Good information .



How to send to the user and how it will work ?


could you explain the next step.


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Hi Karthik,



To send it out to users, you can use the User field on the Survey Conditions form and specify to whom you need to send it out, e.g., a Caller on a ticket or an Assigned To or some other User field from the form.


find_real_file.png


find_real_file.png



Regards


Supriya Bisht


I have configured the user field(opened by ).



Now i was struck how to send this survey to opened by user .



Can you please explain me to ful-fill this.


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.