Assessment instance record not getting inserted
After clicking "Assign survey" UI form button Assessment instance(amt_assessment_instance) record not getting inserted, throwing error message like shown in image.
Forum Posts
SOW remove Compose Email
Hello everyone,In the Service Operation Workspace, I’d like to remove the email-sending functionality from the Compose box. Does anyone know how to proceed with this in the Vancouver version?Thanks, and have a great day! Thomas
NOW can not send notification to distribution list
Hi NOWers, I just want to confirm that can we send notification to DL (distribution list which is created in local outlook server)? I tried with insert DL address to watchlist or bind it to Group email, it does not work. So personally assumption is t...
Distribution list users are not receiving email from servicenow
we added existing users & out look distribtion list (DL) in watch list.once we update any incident the DL users should get update notification,but it didnt send.but i am able to see in Email logs(email generated successfully). any idea why its not s...
how to add a email to watchlist
Hi All, I have a requirement to add a email address in the watch list via workflow , In workflow activity I have tried to add few conditions to add the email address to watch list but its not working , this is the field on sc task : watch_listemail...
How to assign the assignment group of catalog task based on the details present in table
HI Community, I have created a catalog item now i need to crate a flow designer for the flow is catalog task need to be created but the assignment group of the task should be based on the reference number pserent in sap table there is a table name sa...
How to add days to glideDate object ?
How to add days to the glide date object and no need to consider time ?
Resolved! How to remove Group Managers from Group automatically if we have a catalog item
Hi Team,We have a requirement to remove the Group managers from Groups in group table.We have a catalog item,where we have a field Remove Manager .So whenever the user selects any manager who needs to be removed ,it should be removed from the group t...
Project Module
Hi All, Can we grant access to Project module without ITIL role?
Updating stage of RITMN using API
I am not able to update the stage of the RITM using API explorer. Other fields on RITM are getting updated except stage. Quick help will be appreciated.
Translations knowledge articles
Hi All,As per the below images i am not able to see the translation getting an errorCan someone help me this
is there any way to scan a barcode app in web portal page
I want to scan barcode in portal page is there any way to do this in servicenow
Risk Assessment calculation
In the change request, when the user clicks on risk assessment, it will show one question connected with two choices. Based on the choice decision, a set of questions will populate, and based on those choices, risk will be calculated. Note: When a us...
Resolved! Create report. table- sn_ap_cm_ap_case(invoice case management)
Query Categorization Rate. Percentage of queries categorized by type (e.g., invoice discrepancies, payment issues).
How to add button in notification
Hi Team, I would like to seek assistance in adding a button to a notification. The goal is for this button, when clicked, to automatically update the status of the request item to "closed" and "complete." If anyone has experience with this type of re...
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