Restrict UI page
Hi All,How do I restrict a user to work on the same UI page when someone else is already working on it??? Please help....!!
Forum Posts
The RITM did not generate an SCTASK when created using Order Guide vs catalog form
Hi everyone! Can someone please help me on my issue. I created a new order guide and the order guide contains existing catalog forms. If the RITM is created using the stand alone catalog form, it goes to the normal approval and it generate SCTASK aft...
RSS Feed to Record
I am trying to get an RSS feed to populate a table, however just cant seem to get it to work. Any help would be much appreciated!The REST API has been set up and coming back with a code 200 and the connections there I just cant seem to get the record...
Question on Service now tables.
Is there any documentation on the tables of service now. I would like a list and what they do. We went to a release of service now that works diffently (utah vs Vancouver). On change controls there is a "follow" button. If I hit that button, in ...
Query Business rule based on assignment group
Hi Team, I am writing the query Business rule. Where if Logged in user is member of that group, then only incidents belongs to that assignment group should be visible. Before query business rule on Incident. it works when I send Sys_id of that group ...
Digital Product Release
I want to activate Digital product release plugin on my PDI. Is it on chargeable basis.?
Resolved! How to concatenate 2 source fields into 1 target field on a transform
In Field Map, in the source table, I have two fields and I want to add two fields and the result comes in the target table ex: First name & Last Name, both added and results may come in the target table
Resolved! Client script to make fields read only if user belongs to assignment group.
Hi all, We have a requirement to make all fields read only on incident except State and Worknotes. This should happen when user from the current assignment group opens the form. if Assigned user is the current logged in user, then need to make stat...
Customize Transfer Order Line Template Task
I need to implement stock rules and transfer orders in my company, but I don't need all the tasks in the template as it comes from default settings (image below). I would like to know if I can reduce the number of tasks (transfer order template). In ...
Schedule job for refresh agenda item
Hello Community! I have one requirement When Refreshing the CAB Meeting Agenda items, you have an option to email yes or no, then refresh shuffles the agenda items for the scheduled CAB.As a user, can we schedule the refresh daily at 9:00 AM so that ...
Explain this encoded Query
Hello Community! Please explain below encoded querystartONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()^active=true Thank you!
Resolved! How to show list record count in the notification body
Hi Community, How to show the list view records count in the notification body. Suppose we have 15 incidents whose status is work in progress. We want to show 15 as a count in the notification body. Thanks
Edit multiple records in a list using an editing form, Remove Assignment
Hi all, I can use Update Selected to add something (for example a user/operator) to multiple records. But there seems to be no way to remove (user/operator) from multiple records. Basically, I want "Assigned to" filed become empty on multiple reco...
Resolved! How to create endpoint for accessing approval table from power automate??
We are depends on power automate for getting approval and from there it is directly updating the approval record which is associated with RITM. For this how i need to create endpoint for them to get access? In power automate they do have actions for ...
I need to populate List Collector values into SC task description using flow designer
I have a List Collector type variable called 'server_name' that uses the cmdb_ci_server table. Using Flow Designer, I need to populate the multiple server names in the sc_task description, but when I try, the sys_ids are getting populated instead. co...
