I've never tried to use this feature before, but according to this article:https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/contextual-search/task/t_SearchAsDifferentUser.htmlI should be able to add this option so ITI...
Data type Table name - i need a table name, that helps me to create / edit datatypes
I need send a email notification regarding work anniversary at a time 100 employee using schedule job ? Any idea how to build the above task.
In dmn_demand table stage is like "Demand Drafted, Demand Submitted" etc. But when I am exporting it to excel i am getting stage as "Demand". Can someone please help on this ?
ITIL - What is it? (Introduction to ITIL & ITSM) When we first met the client, their IT team was in constant firefighting mode.Users submitted tickets, but no one knew where they went. Changes happened without approvals. Outages were frequent—and oft...
Hi!I'm trying to write a simple Client Script that would compare Planned Start Date and Planned End Date for Change Requests to ensure end dates are kept within 24 hours of the start date. I've tried the below script with and without the parseInt() l...
Hello all, I am working on the 'Branding Editor under the Service Portal but I am having an issue editing the portal title. Here is a screenshot. I'll appreciate your help on what to do here. Thanks in advance!
My client doesn't want users to redirect to sow instead they want to use the old native ui.how to achieve this.I have tried by deactivating the Ui navigation app landing page and as well as deactivated Homepage destination rules but it doesn't work p...
Hi All, I am not able to create a new walk up location queue (wu_location_queue) record. There is a ready only field Pick up location that is not getting populated and hence my record is not getting created. There is a data policy that pickup locatio...
Hi all,we're currently rethinking how we handle production handovers and are considering doing it via Change Management in ServiceNow. The idea would be:The project team opens a change (type: Normal or Standard, depending on risk).They add preparatio...
Dear All, I have a straight forward requirement i.e. when users type/clicks in below linkhttps://<instance_name>.servcie-now.com I need users to redirect to https://<instance_name>.service-now.com/login_with_sso.do?glide_sso_id=<sys_id of Azure Iden...
In flow designer I want to perform same actions for two conditions, like if condition 1 satifies i want to perform action A and if condition 2 satisfies also i want to perform action A. Is there any join like condition present in flow designer where ...
I have created 4 different Jira webhooks on four different tables, should I create 4 different policies and registries or can it be handled within a single registry and policy.Also, the webhooks are similar just create on four different tables, can i...
i enabled the attribute to enable Enable barcode scanner but it is not working and set it as a string but nothing happens when i used it on the iphone
Hi,I'm working on a customization in the Portal where we want to make knowledge article links(Permalinks) smart enough to automatically load the article in viewer's preferred language, if available.- An agent shares a Knowledge article permalink to s...