How to make atleast one variable mandatory out of three different variables(Single Line Text, Reference Field, Multi Line Text fields) in a service catalog?

Anil Kumar Koth · ‎08-18-2020

Hi All,

I have a requirement for a catalogue item to make atleast one variable( out of three different variable type fields) to be set as mandatory initially and when one of those three variables are answered, then the other two need not be mandatory. Please help me how to achieve this( UI Policy / catalog client script). Thank you.

The above three variables are displayed when " Yes" is selected for a Yes./No Variable.

Three variables are:
1. Variable Question: Sample text field
        Name: sample_text
2.Variable Question: Sample Reference Field
       Name: rf_field
3. Vaiable Question: Sample Multi Line Text
       Name: mutliline_text

mr18 · ‎08-19-2020

Try onSubmit client script

var a = g_form.getValue("sample_text");
var b = g_form.getValue("rf_field");
var a = g_form.getValue("mutliline_text");

if(a == "" && b == "" && c == "") {
alert("Kindly fill any one of these field");
return false; }

View solution in original post

Kunal Varkhede · ‎08-18-2020

Hi,

Using the Catalog OnChange Client script you can achieve this use case.

1)Initially out of 3 variable 1 var is mandatory.

2)One of those 3 variables are answered then 2 variable is not mandatory.

Client script OnChange()

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if (isLoading || newValue === '') {

g_form.setMandatory(Var1, true); // 1)Initially out of 3 variable 1 var is mandatory.

return;
}

if(g_form.getValue('var1') != "")

{

//2)One of those 3 variable are answered then 2 variable is not mandatory.

g_form.setMandatory(var2, false);

g_form.setMandatory(var3, false);

}//end if

else if(g_form.getValue('var2') != "")

{

g_form.setMandatory(var1, false);

g_form.setMandatory(var3, false);

}//end else if

else //for var 3

{

g_form.setMandatory(var1, false);

g_form.setMandatory(var2, false);

}//end else

}

Thanks,

Kunal

Anil Kumar Koth · ‎08-19-2020

Hi Kunal,

Thank you for your reply!

Unfortunately it didn't work, as the first variable is displayed as mandatory without selection of boolean(Yes/No) variable.

Sorry for the confusion in my question. Actually all the variables should be displayed as mandatory for the Boolean(Yes/No) variable. So when one of the three variables is answered, then other two variables should be set as non-mandatory. Below is the client script I've used. Your response is much appreciated. Thank you.

Anil Kumar Koth · ‎08-19-2020