How to make Change Task Description field Read-Only after Manager and CAB Approval on Change

[Hola Ola]

Hello All,

I have a requirement to make the Description field of the Change Task to be read-only once the Change has been approved in CAB. 

In our process, the Change Requester's Manager is usually the first level of Approval, then it goes to CAB for a second level Approval. 

Once CAB Approves, I want the Change Task (CSTASK) field to become read-only. 

Thank you for your anticipated help.

[ASA5]

Hi,

When the CAB approves the change then the state changes to "Scheduled"?

If so you can use UI policies with a condition on state = scheduled then set a ui policy action to set the short description to read only.

Best regards

[Hola Ola]

Thank you for the response. 

Would that UI Policy be on the Change table or the Change Task table (where the change_task - CTASK lives)?

[ASA5 · Accepted solution]

It should be added on the change task table and you can use the parent.state field.