How to make closed notes mandatory before closing task

MH3
Tera Contributor

When I click on close task it suddenly makes close notes mandatory how can I achieve that.

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3 REPLIES 3

Voona Rohila
Kilo Patron
Kilo Patron

Hi MH 

If your UI Action is both client and server side, we can configure to make fields mandatory when we click the button

 

check below link which has detailed explaination with examples.

https://servicenowguru.com/system-ui/ui-actions-system-ui/client-server-code-ui-action/


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Let us know if your issue is resolved?

If yes, can you please mark appropriate response as correct for others who may have a similar question in the future and close this unresolved thread.

If not, please let us know if you need any other help


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Let us know if your issue is resolved?

If yes, can you please mark appropriate response as correct for others who may have a similar question in the future and close this unresolved thread.

If not, please let us know if you need any other help


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP