How to find out if template have been used in Incident while creating?
How to find out if any template used while creating incident? please suggest.
Forum Posts
Resolved! API Graph v1.0 - Invalid query
Hi everyone, I actually implement outbound rest calls for getting information from msft azure, through Graph API v1.0. I'm facing an issue while executing following rest call : https://graph.microsoft.com/v1.0/users?$select=id,displayName&$filter=ass...
Resolved! What happening in the spmodal?
What happening in the below 2 mentioned lines? value: c.name.... my understanding is... there is no value initialized so... it will be empty,,,text box will be empty... suppose if I written anywhere like c.name ="sathwik" then in text box it shows sa...
Field of a type "table_name" on a form showing the sys_id instead of a value.
Hi Team, I am facing one of the issue for a field of a type of "table name" on a form. I am populating the value of a field via service catalog request. On a submission of a service request , data is filled in the target table. Data insertion is work...
'Associated Release' field on change form
Hi All, I wanted to hide 'Associated Release' field if it is empty or does not contains 'Release number'(RLSE0010001). 'Associated Release' field is referring to TASK table which is why it is showing Incidents, problems, requests etc. So I created a...
Resolved! getting list of active users
Hi, How to get the list of active users from user table? I did it, bit something is wrong. Kindly help. Regards Suman P.
Resolved! what variable type would i select to select multiple users in a list in Service Catalog
Hi, I have a field in legacy application and replicating in ServiceNow, I have to select multiple users at random from the list. Which variable type would support it? Kindly help. Regards Suman P.
when request is cancelled Send notification to Requester and assigned to members also?
Hi All, I have 2 different tables parent and child . If any one user click the cancelled button on the request notification has to send t0 both parent record and child records assigned to members. Please help me on this. Thanks, Suresh
Link change request to Story
Hello Team,I would like to understand the end to end process on how we can create change request from story.Currently it is there in incident
Resolved! calculate count based on ui button
Hi, I have a button in requested item and also i created 2 variables in RITM table. 1) Button - checkbox 2) Button Count - Single line text. initially those 2 fields are read-only. once user click on resubmit button, automatically checkbox made true ...
Resolved! How to get latest 10 records which are created from incident table
How to get latest 10 records which are created from incident table
Validate attachment befor submitting service request
Hello community leaders, We have requirement that, when we submit the request in xxxx catalog item, email approval attachment is mandatory from requestor manager. For this we have written on submit client script. It is working fine but if requestr at...
When any one task is getting cancelled need to cancel rest all task and need to cancel the ritm
Can anyone please help me how to achieve this. I am creating 4tasks at a time when the request is getting submitted. Tasks are getting created from flow designer. If any one of the task is getting closed complete or closed skipped rest all task need ...
Difference between Import sets and Integrations?
more or less sharing data is common between both import sets and integrations then what makes difference in while opting them? when we go for integrations and when we go for import sets?
Resolved! How to get System Property at Client Side?
How to get any System Property at Client Side ?
