How to make related list visible if no record is added to that related list on Incident form.
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04-24-2025 01:27 AM - edited 04-24-2025 01:29 AM
Hello all,
I want to make the 'Attached Knowledge' and 'Incident Task' related lists available on the incident form After I create a new incident record. These related lists become visible only after I add a knowledge article or create a new incident task for this Incident.
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04-27-2025 07:42 PM
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-23-2025 06:23 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader