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How to make the attachments transfer from email to target record create using email inbound action?

Bharath kumar6
Tera Expert

I need to create an inbound email action so that it creates a record in change request table.

 

Attachments in email -should transfer to attachments in change request record.

1 ACCEPTED SOLUTION

Vishal Savajia1
Kilo Sage

Hi bharath, 

 

This should be achieve  OOB, Please include current.update() in your script.

 

Please go through glidesysattachment API.

 

I have verified and working fine in my PDI.

 

find_real_file.png

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@bharath 

I have answered your question here

https://community.servicenow.com/community?id=community_question&sys_id=4af4373f1b3181d00ccc85176e4b...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader