Hi all, Some one please suggest me solution for below issue. importing consumer information into Consumers table [csm_consumer] using with ExcelSheet. so we can track it in ServiceNow, but where you don't ever expect those users to log in to your...
Hi All, I have created a multi row variable set on a catalog item. I need to auto populate a MRVS variable with the value selected in select box type variable. For example, select box type variable is 'AB' and MRVS variable is XY. AB has drop down va...
Hi all, I need a small clarification like - Why the Client-side code should not contain the console.log() debugging method in service now(client scripts )? Please provide the needful solution.
Where can I go and see the "Scheduled jobs -> Scheduled Script Execution" history and status or logs?
Hi all, we have installed the Advanced Work Assignment for Incident plugin. We want to use Advanced Work Assignment on incidents but we want incidents to be auto-assigned to an Agent after it has been routed to them. The problem is that the Agent has...
Assume, I have created an application in App Engine Studio.. now how should I move it to test and prod environment and which is the best practice? Generally, if I create/udpate anything in global scope I can use update set.. Similarly if I create any...
Hii everyone, 1. Create a Notification and trigger daily Via scheduled job. Condition: If User’s Manager is Inactive send Notification to manager’s Manager. 2. Create a Catalog form. Make 3 fields (Inactive manager- Reference type)(New Manager-Refere...
Hi all, I am in the middle of upgrading my Sub-Prod instance to San Diego. As a best practice, I cloned my Prod instance over the sub-prod instance to make sure everything works the same. However, I have a separate mid-server for the sub-prod instanc...
Trying to create Table A (Parent) and Table B (Child) tables. Is it as simple as creating table A that extends the task table, and make table A extensible, then create Table B and extend it from Table A. How do I associate a field that can be referen...
Hii All, I have written script like this, when to run - after update condition - work notes changes script - var inc = new GlideRecord('incident_task'); inc.addQuery('incident.sys_id', current.sys_id); inc.query(); while (inc.next()) { inc.work_notes...
Hi All, My requirement is , Auto populate Ritm assignment Group based on catalog task assignment group. Please help me on this. Thanks, Suresh
We have one field which is type of integer. it only allowing the numbers into it. But my requirement is to save value in this as "2022.1". Is it possible to allow special characters in integer type field?
Have a business / use case where we are wanting to have an email sent out at X time of the day (16:30 EST), this email needs to have a list of all newly assigned project tasks for that day, then some additional verbiage on the email notification. I f...
Hi, I have a requirement have to allow user to fill International characters (ÀÂÉÈÊËÎÏÔÙÛÜÇàâéèêëîïôùûüç) in field along with regular characters and don't allow user to fill in numbers and special characters. Can anyone help me how to achieve this in...
Hi, How to export pdf from RITM variable with catalog variables? Please help me
