Good morning, I am trying to add 7 new catalog items under a category and for some reason I cannot "Omit price in cart" on any of the items. I check the box, click Save, click Update etc, and the box is becomes deselected. We are running Madrid. ...
Hi all, How to update Live_profile photo field with sys_user's avatar/photo?My requirement is to update the photo field of live_profile table using the sys_user's photo/avatar.I tried using the background script : var user= new GlideRecord('sys_user'...
I'm an intern in a company and we grouped into different teams and we're asked to name our team. In this wanted to name our group which is related to itsm servicenow and sounds cool.
I'm looking for a way to have a 'mailto' link with embedded subject (such as <a href="mailto:test@example.com?subject="Test">Click Here</a>) to display within a Catalog Item's Description section. The dialog box for inserting a link doesn't seem to a...
Can any one tell about the single line text and multiline text in service catalog and difference between among them.
Is there a way to copy on-call schedules from one instance to another? We would like a procedure to do this.
How to find section name on incident form?
I'm looking for a Excel template to us to import Hardware Asset data
Hi, I've two requirements to complete:1 - push comments left in catalogue tasks to the request item so a requester can view them from the self service portal, and2 - push comments left by the requester back into the associated catalougue tasks. Using...
Hello All, On our Service Portal, when you click on the edit icon to modify a catalog item in the Cart, the values are not being saved. This is happening to two "select box" variables. Any idea why this is happening and how to resolve? Thank you.
Receiving the below popup while accessing a task (even when no changes are made to the task) in a catalog item. Interestingly receiving this popup only for a specific catalog item. Other catalog items are working fine. Tried it in multiple browsers...
What is meant by masking and unmasking in ACL configuration window?
dumb question: on the two step popup for Service Catalog requests (in this case from Service Portal) there are a few fields available to be edited: Requested For, Delivery Information and Special instructions. where does Delivery Information ...
Hi All, We have a requirement to make reject comments mandatory in Service portal. In Approvals page(below screen shot) when user clicks on Reject button it should popup a window to capture reject reason/comments. Please let me know if there is any ...
I'm learning atf in snow . I created a atf test for iPhone 6s catalog in my personal instance .The test fails with the reference error while testing opening catalog task . Anyone faced the same issue and please provide solution to solve this issue. ...
