How to make the default filter read-only in slushbucket?

[Samyukta1]

I have added a default filter in the slushbucket of problem form through list control. To overcome end users changing the filter I want to make the filter read-only/ hide .. how can I achieve this?

[Yousaf]

Hi Samyukta,

Check this:
https://community.servicenow.com/community?id=community_question&sys_id=3d496ea5db4f6410b3c099ead396...

Mark Correct or Helpful if it helps.

Thanks,
Yousaf

[Samyukta1]

Thanks Yousaf, it worked for me, so instead of hiding the filter completely, can we hide only the  specific filter condition?

[Yousaf]

Samyukta i haven't tried this personaly i cannot answer when I am not sure myself.

Do mark my answer correct or helpful if you think it helped.