In our instance, I am unable to set email properties to Ignore email when Subject start with Text(Auto reply) Question: How do i set the property - Ignore email when Subject start with Text( ) in my email properties . Currently, this property is no...
Hi All , I have a request regarding workflow . For the below workflow if Task 2 is 'closed skipped or closed Incomplete' then next task should not be created and workflow should skip task 3 and 4 and go to Join activity and wait for Task 1 . when...
I recently implemented the populating of the variables from a URL with help from Michael but for some reason the new expiration date value is not storing what is passed in but the other two fields are. It is defaulting to today's date? From what I ...
If a VM is removed from vCenter, and after that discovery is run in ServiceNow, that record is not removed, thus the old data remains in the table with the wrong state.
Hi, I have one integration called scripted soap web services - which going to insert or update configuration item records in cmdb table. Values on the configuration item record will be updated based on xml payload. All values are updating properly ex...
Hi We are working on Incident Ebonding. As part of that we have to push the attachment for another service- now instance. We have to use rest API for the integration. The attachment is getting transferred however the file more than 4 MB is not gettin...
Is there a way to force redirection to the SSO provider from the base URL of an instance? Use this: https://myinstance.service-now.comInstead of this: https://myinstance.service-now.com/login_with_sso.do?glide sso id=a343f9efe98fa98fef8e9d8fef9ew...
Hi ServiceNow Community, I need some help with my Country field, I want it to be auto populated based on selected user from my reference field, here is my form ... Is there any way to get this? and how? Is it Client Script? Maybe you can also...
We have several org-specific fields stored in LDAP that we'd like to bring into ServiceNow. They are likely to be commonly references in Incident Management. What do folks typically do in this situation? Add fields to sys_user? Extend sys_user?...
Hey all, Currently we are trying to get multi-provider SSO working for internal employees as well as customers. We have the customer portion working correctly, they simply use the link we provide to the CMS site which passes the correct authenticati...
Done anyone know how to change just the walkup online checkin font color? Right now it's defaulting to the main portal page and it's hard to see some of the wording. Need to change the Time Waited section.
Hi,thought I'd share the solution to a problem we were having with Single Sign on using SAML2 and IBM Tivoli Federated Identity Management (TFIM).The issue was that when URLs to specific pages (deep links) within Service-Now were attempted to be navi...
Hello, I've noticed that lately numerous variables from my catalog item are missing from catalog tasks created from the workflow activities. Things I've checked: This doesn't appear to affect any other catalog items. There are a couple of others with...
Team, I need to take the logs that, In a week how many users i impersonated along with time. is it possible to retrieve ?
We've been on the platform for nearly two years. For that time, I have been the ServiceNow team. I am reaching saturation on being able to handle everything, I'd like to understand how others staff their instance. At this time I'm interested in IT...
