How to make User profile fields non editable on the Service portal, Fields like Department, Location etc

[prabu_vela]

 

[Vishal Khandve]

Hi Prabu,

You can write a Client script :

There you can select UI type as Mobile/Service Portal.

It will only run on Service Portal.

Thank you,

vishu

[uddandinirosha]

You need to clone the widget

1.clone widget name :user profile

2.add code next to the filed you want to make as readonly

for ex   department

OOB:   :<p ng-if="::displayField('sys_user', 'department', true)"><strong class="pad-right">${Department}</strong><sp-editable-field editable-by-user="data.isLoggedInUsersProfile" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"></sp-editable-field></p>

change :

:<p ng-if="::displayField('sys_user', 'department', true)"><strong class="pad-right">${Department}</strong><sp-editable-field editable-by-user="false" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"></sp-editable-field></p>

3.add this cloned widget to page name : user profile through designer

4.test it

[Sabnam Memon]

Hi,

I followed the same steps. I am able to make the fields readonly. However, it gives me some error on the portal. Please see the attached screenshot. Do you know how I can resolve this error on the portal?

Thank you!