Hi, i have a problem record where the incidents got attached to it I want to remove the incidents for the problem record from the related list but I could not find the edit option to remove the incidents
Hi,I wanted to build an interactive filter in which I can select from multiple fields and values. But I am unable to do so. How to proceed with this? And how to select multiple field values for this. Any suggestions are welcome
Sorry if this is a silly question - but I'm going through the process of reviewing the SN Dictionary to see what state values are available/have been defined. I have done this for the Incident table where the following have been identified: LabelValu...
Dear All,I am new to ServiceNow and would like to download the trial or demo version for practice purposes. Please how do I do that?Thank you!
I am working on walk-up experience appointment booking.Created a record producer for the table wu_appointment with 2 out of the box variable setssn_walkup_variable_set and sn_appointment_variable_setwhen i am clicking on try it UI action, getting the...
Hi I need to create a bidirectional integration between two Snow instances by using OOB table APIin ex if i create or update a incident in source instance it should create or update incident in target instance and viceversa. Can anyone help me in d...
Hello everyone, When an incident is closed needs to trigger a survey for caller and also notification needs to be trigger. But survey is assigned to a caller i created trigger condition, but notification is not triggering.
Hi, When users search for Visual Task boards in the filter navigator they should the Visual task boards, how to provide access to it like below?
Hello,We have a requirement on Customized Table in which Additional Comment field should have write access for snc_internal role with a filter Opened by is (dynamic) Me. For this we created a simple write operation ACL for the required table and fie...
We have to Copy mandatory details to child incidents when parent incident is resolved.Meaning, as per the OOB If a parent incident got resolved, child incidents will get auto resolved but without filling mandatory fields which result blank details in...
Please check below requirement and help me to get configure assignment group in flow designer using script.Basically, we need to populate using based on the Dot walkWe have when we are submitting CI in RITM. Creating a task, we have a variable which ...
There are scenarios that require more than 100 choices under a single variable in a catalog item without creating a custom table. Will creating too many choices create bad User experience and is there any limit to the choices that can be configured u...
I have an existing scheduled report with a date in the email subject line. It is showing UTC date: javascript:"Changes Approved On " + gs.now() How would I change the code to show the local time? I can show local date/time using the following, but I...
Hi All, I Have a Knowledge Base with "Knowledge - Instant Publish" workflow. When I select a Scheduled Publish Date as a future date and save the record and click on Publish button then the article is directly published.Ideally it should go to Schedu...
Hello,I have a string field 'platform'(u_platform) , i tried to convert it into Reference. I have deleted the field and created a new one with the same name 'Platform' (u_platform) but as a reference field. All this is captured in a single update s...