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Resolved! CIM new implementation

We are implementing CIM and i am testing in our QA environment.Here is the failing cenario:1.  create a CIM initiative (works great)2.  move from new to accepted and saved      added strategy and target review date3.   created a task for the Initiati...

Diane22 by Tera Guru
  • 1495 Views
  • 1 replies
  • 0 helpfuls

Calculated value on a scoped table

Dear coders,   Scoped table - x_abc Field A - fieldA Field B - fieldB Field C - fieldC All are strings. How do I concatenate Field A and Field B using the calculated field on Field C.   Note - I am aware of the performance issues. But still, if this ...

Inbound Email action field mapping

Need to update the Subject and Body of the email and also need to update dynamic link of the email in the work notes of the security incident record. What is the possibility? @Ankur Bawiskar 

Quick links not opening in a new tab directly

Hello Everyone I have created few sub-topics for mega menu on our portal and created quick links and external links to open the corresponding topics SharePoint links in new tab but after clicking on a particular topic it is directing to a page first ...

Configure Chronicle data export application

Hi experts,We have to integrate the Servicenow with Chronicle using Chronicle Data Export Application.We have installed the application and are following the guideline for the set up.In one of the steps they have mentioned to create a JKS (Java Key S...

Kalyani35 by Tera Guru
  • 1041 Views
  • 1 replies
  • 0 helpfuls

Hide form section based on field is empty.

Hi All,I have a requirement like hiding form section based on one of the fields is empty. I have created on load client script, but it is not working anyone help me on this what is the issue, and anything need to be changed in my script.PFB script I ...

Resolved! How to get first character in a name.

This are two fields in catalogue form.PH last name- MaryCheck digit- when you entered something in field"PH last name" then the starting ( First character) letter of name will.

User267 by Tera Contributor
  • 2597 Views
  • 11 replies
  • 0 helpfuls