Hello experts,I have created a flow in flow designer and it is a flow consisting of 8 to 9 steps. Now i want to change the 'Run as' type of the flow which u get when u first create a flow but unfortunately is not coming after saving the flow or even ...
Hi All,Have added a step to capture the hostname for JBOSS server. When ran discovery in logs it got updated fine but not setting the value on form. Please help me with this.
Hi All,I have a field on the incident record that I want to make mandatory on form submitting.I created a client script (onSubmit):function onSubmit(){g_form.setMandatory('field_name', true);}when I'm submitting it's turning to mandatory but after a ...
Hi All, Requirement : I have created a new table called "GBS case" which is extending from Task Table. Post the creating of table, 4 ACLs are created by default. Three Categories of people use this table1. Requesters(Here - Person A should not be abl...
Hi All, The below script is working as expected but I need help to modify and remove the weekend from the calculation.The below advance script is on the calculated tab of field "Aging". The integer type field 'aging' is on scoped application. (funct...
Hi All, How can we exclude Weekends from Business duration Calculation? I'm getting 0 seconds as calculated Business Duration. Can someone please help me to correct the below code. Below is my code for reference. function setClosureFields() { curren...
Hi, How to Calculate business days duration between 2 date fields
Hi, I'm not able to remove the predefined filter "active = true" on the ui page where you add incidents to a problem record. I doesn't seem to be an ACL-thing, because I can add closed Incidents to a problem record using the Edit button on the same r...
I'm trying to replace a comma for a dot in a currency field but I'm failing with the scriptThis is the scriptfunction onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var...
I am setting up a scheduled email report for incident, where type I select excel, but Export stopped due to excessive size. Use CSV for a complete export. But when I use CSV type no report it is sending. Can anyone please help to identify the issue p...
Hi All, Requirement: I have created a new custom app called "PeopleNow" and created a new table called "GB Case" which is extended from Task table and created few record producers using this table.Here, there are three categories of users who use thi...
Hi,When i post link in work notes its showing as a text. can anyone tell me how to write the code for cickable link in work notes.
Using Rest API Explorer to create a catalog request item im facing an issue with when im passing the all mandatory variables values in request body but i was received a response body as aPOST https://coniferdev.service-now.com/api/sn_sc/servicecatalo...
service portal, You do not have permission to see this category show in service portal how to solve the problem when click the the service catalog shows the message "You do not have permission to see this category" show in service portal how to solve...
Hi Can anyone share the docs and architecture diagram that helps to integrate servicenow with Active Directory. As we are planning to initiate some automations and wanted to know the process. This helps a lot Thank youVamshi