How to minimise sections within Agent Workspace by default

[ToniOxley]

Good Morning, Please can someone advise, within the Agent workspace incident view we would like a few sections auto minimised as they are not always used and just an extra step in workspace agent for the SD member to fill out/scroll through.

Can you please advise if this is do-able and if so, how?

Thank you - really appreciate some help with this.

[Willem]

Seems like they mention it correctly at first:

g_aw.setSectionExpanded('section_name', false);

but then in the example make the error:

g_aw.setSectionExpand('related_records', false);

Well spotted! 🙂