Hi, I have one integration called scripted soap web services - which going to insert or update configuration item records in cmdb table. Values on the configuration item record will be updated based on xml payload. All values are updating properly ex...
Hi We are working on Incident Ebonding. As part of that we have to push the attachment for another service- now instance. We have to use rest API for the integration. The attachment is getting transferred however the file more than 4 MB is not gettin...
I've already put in an enhancement request for the WMI User ID to be added to the Asset CMDB. Now, I realize that I cannot find the asset "Computer Name" anywhere. Does ServiceNow call it something else? All I see is Serial Number and Asset Tag Numbe...
Is there a way to force redirection to the SSO provider from the base URL of an instance? Use this: https://myinstance.service-now.comInstead of this: https://myinstance.service-now.com/login_with_sso.do?glide sso id=a343f9efe98fa98fef8e9d8fef9ew...
Hi ServiceNow Community, I need some help with my Country field, I want it to be auto populated based on selected user from my reference field, here is my form ... Is there any way to get this? and how? Is it Client Script? Maybe you can also...
We have several org-specific fields stored in LDAP that we'd like to bring into ServiceNow. They are likely to be commonly references in Incident Management. What do folks typically do in this situation? Add fields to sys_user? Extend sys_user?...
Hey all, Currently we are trying to get multi-provider SSO working for internal employees as well as customers. We have the customer portion working correctly, they simply use the link we provide to the CMS site which passes the correct authenticati...
Done anyone know how to change just the walkup online checkin font color? Right now it's defaulting to the main portal page and it's hard to see some of the wording. Need to change the Time Waited section.
Hi,thought I'd share the solution to a problem we were having with Single Sign on using SAML2 and IBM Tivoli Federated Identity Management (TFIM).The issue was that when URLs to specific pages (deep links) within Service-Now were attempted to be navi...
Hello, I've noticed that lately numerous variables from my catalog item are missing from catalog tasks created from the workflow activities. Things I've checked: This doesn't appear to affect any other catalog items. There are a couple of others with...
I am trying to write a business rule to check all change tickets to make sure that they have been approved before a change can be placed into pending or "requested for approval"". my script is not working for some reason and I would love if the commu...
Team, I need to take the logs that, In a week how many users i impersonated along with time. is it possible to retrieve ?
We've been on the platform for nearly two years. For that time, I have been the ServiceNow team. I am reaching saturation on being able to handle everything, I'd like to understand how others staff their instance. At this time I'm interested in IT...
Hi all, Starting configuring the Agent Workspace in ServiceNow this morning. The guided setup is helpful, but it is a bit frustrating how things simply cannot migrate into it. Having to setup all new form layouts and UI actions is a bit tedious. One ...
Hi,I'm new to ServiceNow and working in a company which is going to switch to this tool. Still trying to wrap my head around this product.. Lets say you have a large volume of incidents in your Service Desk pool and the supporters have to request mor...
