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Resolved! Timezone Offset/daylighttime saving

Hi All, How do I get timezone offset and day light saving applicable?(true or false) for opened for user timezone. We have requiremnt in which we need to populate this values in notification. currently I could only get user time zone by doing dot wal...

Feddy by • Kilo Sage
  • 8589 Views
  • 8 replies
  • 7 helpfuls

Resolved! Parent Child Assignment groups

Hi all.  I have hit a dead end and maybe I am making it more difficult than it should be.  I have a group of assignment groups that are Parent groups to Child groups.  The ask is: When an assignment group is chosen that is a parent, a "Sub Group" fie...

brianmowell by • Kilo Contributor
  • 5870 Views
  • 3 replies
  • 3 helpfuls

Need help to convert a widget code to UI Macro

Hi all, I have created a widget which works similar to reference variable to show active user records on one of the catalog item. Did it so because when I use the variable attributes on the list collector or reference type variables to show extra inf...

Resolved! Add attachment from Task to Change

Hi all,   Is it possible to take attachments added to a Change_task and put them on the Change record itself? One of our workflow steps is to create a task for creating an estimate, as part of this it requires an attachment and then can be closed. I ...

JDickson by • Kilo Expert
  • 4534 Views
  • 10 replies
  • 2 helpfuls

I want to add a record to a related list via script

I have a variable (referencing: cmdb_ci_computer) on a catalog item, and I would like to add the referenced computer to the "affected CIs" related list on the requested item record.   I don't know how to refer to the related list in my script. Specif...

jonw1 by • Mega Expert
  • 4613 Views
  • 12 replies
  • 2 helpfuls

Attachment file type client script - g_form.getUniqueValue help

Hello! I am trying to write a client script to work in the Service Portal that doesn't allow a user to submit the catalog item without an Excel file attached. I've seen some community posts on this and they all say to use g_form.getUniqueValue() and ...

Hannah C by • Giga Expert
  • 2147 Views
  • 4 replies
  • 0 helpfuls

Resolved! Set Display Value on a field using client script

Hi i need to copy field display value of a reference field parent_incident to u_parent_incident(String field). Kindly check the script  which doesnt work and suggest function onLoad() {       var tes = g_form.getValue('parent_incident') ; //reference...

Sriharsha3 by • Tera Contributor
  • 17085 Views
  • 4 replies
  • 2 helpfuls

Auto numbering skipping numbers

I have a table that is an extension of the CMDB_CI table.  I want auto numbering to exist.  When I try to do this auto numbering always skips by a one number.  Why is this is the case and what can I do about it?

mrcarter by • Tera Contributor
  • 1857 Views
  • 3 replies
  • 0 helpfuls

How do capture import set table

Hi All, I have created one importset table through "load data" . That import set table i have used in my transform map scripts. now i wanted to capture that importset table with all fields,dictionaries and labels.. Queries 1. If any custom table that...

sinu2 by • Tera Expert
  • 1696 Views
  • 2 replies
  • 0 helpfuls
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