How to modify the subject line of Notification ? Where exactly to write the mail script for subject line as I want to change the subject line on basis of a field present on another table
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02-07-2022 10:57 AM
How to modify the subject line of Notification ? I want to change the subject line on basis of a field present on another table .
I referred the post below but not getting where exactly to call it
https://community.servicenow.com/community?id=community_question&sys_id=4e1303e1dbd8dbc01dcaf3231f961966
Please see below screenshot I want the account field from 'x_nps_billing_table' to be copied to the subject line of notification.
Where exactly i have to mention the mail script in notification ??
Can somebody help with an example ???
Also please check the below script and suggest if something missed.
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02-07-2022 08:32 PM
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02-07-2022 08:29 PM
Hi
After adding the code in the mail script as said by Saurav you need to call it in the respective notification as
${mail_script:name of mail script}
Thanks and Regards
Sure Sai Venkatesh