How to move the standard change templates from one instance to another?

Himanshi Sharma
Tera Contributor

‎05-20-2022 04:02 AM

Hi Team,

I am facing an issue to move the standard change templates from DEV instance to TEST. Can you please suggest the best practice to do so?

The standard change templates are not captured in an update set. I tried moving the respective templates by taking the export of entry but in few tables I am unable to import it due to Permission issue. I am getting below error.

find_real_file.png

The required tables are as follows:

1. export from std_change_record_producer - Permission Denied
2. export from sys_template - Imported successfully
3. export from std_change_producer_version - Permission Denied
4. export from sc_cat_item_category - Permission Denied
5. export from std_change_proposal - Imported successfully

 

Thank you in advance!

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Himanshi Sharma
Tera Contributor
In response to Musab Rasheed

‎05-23-2022 05:53 AM

No, it is not the case. I am in proper scope, i.e., Global. 

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Vinicius Olivei
Tera Contributor

‎08-01-2023 05:34 AM

Not possible:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789240

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Charles Ladesic
Tera Expert

‎03-26-2024 08:10 AM

I was able to find this post that allows me to import to other instances but going to the following tables and allowing admin overwrite on the ACL
https://www.servicenow.com/community/itsm-forum/export-import-of-standard-change-templates/m-p/53418...

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