Missing cab meeting on CAB Workbench/Calendar
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03-26-2024 07:09 AM
Has anyone seen the following issue?
We have one user (they are a part of the board group) for whom the cab meeting on the cab calendar is missing when they visit that screen, but when I impersonate that user, the meeting is still there.
If we send the user the link, they can still attend the meeting, but when they go to the cab workbench, nothing is there. They can see the future cab meetings, but on the day of the cab, the meeting leaves the calendar view.
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Change Management
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03-26-2024 07:14 AM
Hi @adminperson
Wired case, just a thought, are these same user, please check the sys id of user, you are impersonating and the user added in Board group.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-26-2024 07:21 AM
It is the same user.
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03-26-2024 07:23 AM
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0858638
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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