How to Override Default for Requested For Field

ajlabate · ‎10-08-2014

The Requested for field is always set to whoever is creating the request (the person presently logged in). I'm trying to make it something different and all my attempts have failed. Ultimately, I'd like it to be the name of the person that is entered into the Variable (Requested for). I checked the dictionary for the field and saw that it had a default value as javascript:gs.getUserID() I removed this default value but the field gets set anyway. I tried to set it in the beginning of the workflow with a Run Script activity to the variable entry submitted by the user but that does nothing. No matter what I do, the field is always set to the person entering the request. I need that person to be able to designate someone else as the requested for person. Any ideas?

This is the script in the workflow:

var reqRecord = current.request.getRefRecord();

reqRecord.requested_for = current.variable_pool.requested_for;

randrews · ‎10-09-2014

yes sir.. just replace the entire script with the below and it should work like magic.

___________________

function onChange(control, oldValue, newValue, isLoading) {

if (newValue){

var gr = new GlideRecord('sc_cart');

gr.addQuery('user', g_user.userID);

gr.query();

gr.next();

gr.requested_for = newValue;

gr.update();

}

View solution in original post

Kumar35 · ‎11-21-2014

In a similar situation I had a before business rule on sc_req_item on insert and update

and never had any issues.-

current.request.requested_for.setValue(current.variables.RequestedFor);

sc_cart.requested_for.setValue(current.variables.RequestedFor);

randrews · ‎10-13-2014

ok impersonate someone else and see if it is setting it correctly on the cart or not...

if it is getting set wrong on the cart... look at the acls for the cart requested for.... if it is right on the cart but wrong on the request.. look at the br's / client scripts in the request.

ajlabate · ‎10-13-2014

Doug, when I do the two step process, the requested for field is not being updated for the non-admin people (but it is for me). I don't have many ACLs set. How do I see if there is an ACL for the cart?

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How to Override Default for Requested For Field

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ok impersonate someone else and see if it is setting it correctly on the cart or not...

if it is getting set wrong on the cart... look at the acls for the cart requested for.... if it is right on the cart but wrong on the request.. look at the br's / client scripts in the request.

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ajlabate · ‎10-13-2014

here's the error from the sc_cart (I think):

10:13:52.762: TIME = 0:00:00.000 PATH = record/sc_cart.current_crumb_history/write RULE = ((((hasRole() AND script=var answer = true; answer;)) SEQ ((hasRole() AND script=gs.hasRole('admin') || gs.getProperty('glide.sm.default_mode') == 'allow') OR (hasRole() AND script=var ra = false; if (root_rule.substring(0,7)=='var__m_' || root_rule == 'wf_workflow.vars') { ra = gs.getUser().hasRole('workflow_creator') || gs.getUser().hasRole('normalizer'); } ra; ))) AND (((hasRole() AND script=var answer = true; answer;)))) RC = false

I don't know how to find the source so I can change it.

randrews · ‎01-05-2015

it doesn't go on the sc_request table.. it goes in the item you are creating in the client script section for that item.