How to populate reference variable value on form from default value in variable?

shubham_sagare
Giga Contributor

‎04-03-2024 05:02 AM

I want "what is your department" to be populated when "who is requested for?" is selected.

"what is your department" is a reference field .

"who is requested for?" is a text field. In default value I have used "who is requested for?"

Can anyone please suggest what should I write in default value for "what is your department" variable, so that it should populate when the form loads

 

shubham_sagare_0-1712145487813.png

I tried by using, but none of them worked, I am getting the value as blank as attached in screenshot:

1.javascript:gs.getUser().getRecord().getDisplayValue('department');  ( department is backend name for "what is your department")

2. javascript:gs.getUser().getDepartmentID();

3. 

javascript:var dept=gs.getUser().getDepartmentID();if(dept)dept;

 

 

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1 REPLY 1

Vishwa Pandya19
Mega Sage

‎04-03-2024 09:39 PM

Hi Shubham,

 

You can use the auto-populate feature available OOB in ServiceNow.

Please refer below screen shots.

VishwaPandya3_0-1712205489186.png 

VishwaPandya3_3-1712205564509.png

 

 

If my answer helped you in any way please mark it as correct.

 

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