How to redirect to previous page using "Back" button

[Ondrej Kieler]

Hello,

I have received request to change behavior of default back button to redirects user to previous page. For example:

User is second page  of list of incidents. Open one of the incidents and wants to be redirected directly to second pages of the incident list. Not like now, that he is redirected to the first page of list.

My issues are:

1) I cannot find "back button" configuration. I have searched in UI actions and found one for query_based_service form not for incident one. Do you have any idea where to find it?

2) Secondly I do not know also which function I can use for this redirection. Any ideas? 

Thanks a lot in advance,

Ondrej

[Kalaiarasan Pus]

You can find some information about navigation stack here. 

https://docs.servicenow.com/bundle/london-platform-user-interface/page/administer/navigation-and-ui/concept/c_NavigationStack.html

But I do not think you can change what you are after. That's how the platform stores the navigation history as far as I can understand the question.

[Ondrej Kieler]

Maybe I am little bit blind 🙂 But in link I cannot find where to change navigation stack behavior. Could you please navigate me? Thanks

[Kalaiarasan Pus]

I told this in my above response "But I do not think you can change what you are after."

So I do not think you can change how navigation stack works.