Hi, Can a knowledge admin create or modify knowledge notifications ? I have many notifications that are already active for our Knowledge management process and I would like to make changes to some of them. What role is required and can the role be gr...
Hi, "itil" license role is added to some assignment groups. Earlier there is a "custom role(ITBM roles)" added in "itil" role.Now I have removed that custom roles from "itil" license. So shouldn't the role be removed from the Groups and Users as well...
I have created a Catalog item but it is not showing on the portal page and has given no user criteria. Can anyone help me on this.
Hey Folks, I've got kind of a weird question, but most of you will probably find it interesting. This is about Active / Inactive & Locked out users.So as you're probably aware, there is a Business Rule that prevents standard users from seeing deact...
Hi,i have created a scheduled job for cmdb_ci_certificate table. The main objective is based on the valid to date i have to send notification to application PO and managed by group. In the certificate records based on the relationship server, the rel...
Hi Team,I have a requirement, where I have to exclude sub OUs from LDAP import and get the information directly from parent OU, filter condition '(&(objectClass=group)(!(OU=ABC))(!(OU=XYZ)))' doesn't seem to work, can I get any help on this? Thanks ...
i plan to create a SP widget with Chatgpt integrate where the user enters the serial number of the laptop and it will pull out all the ticket and provide summaries the ticket and provide recommendation <!-- Widget HTML --><div class="incident-widget"...
Looking for ideas on report certification so we can verify reports are being created consistently across our user base. I know that the PA dashboard table has a certification component but these would be non- data analytic reports being shared out in...
Hi Folks , I am trying to trigger a notification with below body content , could you please help me on this 1 . You can view the attachment by clicking the link 2 . *[link should take them to the incident.] Created Event(incident table) , notifi...
Hi,How can we validate whether the attachment is PDF attachment or Image attachment or excel file or any screenshot. I want the user will have option select only Excel file not the image for some requests/incidents i want the user will upload only PD...
Hi I have create templates for incidents and shared them. People that I shared them those template can delete them.I dont want that people can delete what I shared to them . How can I prevent delete template. Thank you.Regards
Hello All,I have requested translation to one of the catalog item in spanish using localization by ServiceNow.How can I test this as for me catalog content still shows in English do I need to change the language in user table or how should I test as ...
POP3 and SMTP are disappeared in an email account. How can we have it @?
If the caller of incident is a VIP user then Urgency should be set to High automatically and there should be an alert to the user creating an incident. I wrote the below script for this but its not working . Please suggest function onChange(control,...
Hi , I need to configure a notification based on contract table. The notification needs to be triggered when the end date of the contract is one week from the current date. I have configured a notification with scheduled script and event trigger, but...
| User | Count |
|---|---|
| 34 | |
| 14 | |
| 11 | |
| 11 | |
| 10 |
