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Resolved! Scope does not have access to table sc_task in flow designer

Getting 'Scope does not have access to table 'sc_task' while trying to create new task  in Flow Designer  I have also tried creating cross scope privileges to  write from source application to target app in my instance and it still does not work. Any...

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Disable delete option in form templates

Hi Team,To create incident quickly we have certain templates created and shared with the group. When a template is shared to specific group, all members have the option to delete the template. Because of this most of the templates being deleted by mi...

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ramesham by Tera Contributor
  • 1188 Views
  • 3 replies
  • 0 helpfuls

Auto refresh Impacted Services

I want all the impacted Services of a change record updated automatically every time there is a change in 'Affected CIs' or 'Business Service' so that I can identified the impacted Areas and Notify correct product owners about the exposure to their S...

Resolved! Dynamic action error in ServiceNow Remote Instance Spoke

I have set up the KB with reference to the following link, but I cannot get the Remote Table information when setting up the action in Flow.What are the possible causes?・The Integration Starter Pack is already installed in both environments,・ServiceN...

Email and requested by Autopopulate on catalog item

Hi Experts,  I am working on one catalog item, in that 1. Requested By 2. Requested For  Email address  these are two variables, for these type is reference and reference table is sys_user .  1. Requested By for this I am using default value --- java...

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priya17 by Tera Contributor
  • 2341 Views
  • 7 replies
  • 2 helpfuls

getSCAttachmentCount(); function is not working

Hi, We have an 'on submit' client script for making the attachment mandatory in portal. Even after adding attachment also, the alert is showing like 'Please attach attachements'.Can anyone help me? We have used the below script  function onSubmit() {...

Pavan S by Tera Contributor
  • 2321 Views
  • 8 replies
  • 0 helpfuls

Resolved! Schedule job to close Incidents

Hello Community, I have a requirement; I need to auto close the incidents which are not updated in last 30 days through schedule job which should run every day. can someone please help me with the code for this? Thanks & regards,Sanath K

sanathk by Tera Expert
  • 2846 Views
  • 11 replies
  • 3 helpfuls

Resolved! Null value is getting displayed in reference field

HI Community, I have a requirement; task needs to be assigned to requested for's hub.Requester's hub assignment group can be found in the field called Hub on the Location form of the location the requester is assigned to. For example, if the requeste...

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suuriya by Tera Contributor
  • 2457 Views
  • 13 replies
  • 2 helpfuls