How to Format the date values in ServiceNow reporting
Hi I would like to format the date values from i.e. Monday/2014 to "Mon-01-2014". In this possible in ServiceNow reporting. Would appreciate the help.
Forum Posts
Trying to update a bulk of 'Service' in the incident record
Hi Community, I'm attempting to update a bulk of records in the incident table. For more specific I want need to update 'Service' in the incident form. In the incident table, there's a field named "service," which is a reference field referencing th...
Standard Change Template
when you apply or save a Standard Change Template that has child Change Tasks associated to it, the Change Tasks get created immediately. My client wants this to stop but the flow doesnt control this. How would I stop the tasks until I want it to pus...
How to get the data from custom table
Hi Team,I have created a order guide which contains catalog item. We have a choice list field and reference field.Reference field is referencing custom table which we have created.the reference field should display the data based on the requested for...
Resolved! Email Notification if new user added in User table
Looking auto Email notification option and create requested item for below condition. Anyone can suggest best possible way 1st : If new user added or created under user table need to notify IT support group Email id and create a Request 2nd : if us...
Show UI action based on the URL parameter
I have a table name "A" on which I have an UI action "X". I want to show this UI action only in one particular module, i.e., when User clicks on that module in the navigator, the URL should be "https://xxxxxxx.service-now.com/x_scoped_app_list.do?sys...
Resolved! Auto close SC task once approvals are approved on RITM
Hi Community, I want to auto close SC task once approval on ritm is approved. I have a workflow which is auto closing RITM once SC task is set to closed complete. Thanks,Poorva Bhawsar
AWA wait time is empty if status is not accepted
it is possible to calculate the "wait time" if the status is not accepted?
In portal i want to remove some of the fields from the list which is mentioned in the below Screen
Hi,In portal i want to remove some of the fields from the list which is mentioned in the below Screen. Please help me out how can remove those things from the above SS. Thanks
User Requirement Could you plz provide code
Create a new UI Action on Change Request - Create TaskThis button should be visible only in New/Assess state and to the Assignee of the ticket.When user clicks on Create Task, user should be redirected to new Change Task form and below fields should ...
Agent unable to check-in on location kiosks - Occupied
We have implemented walk-up and we have agent trying to check-in to a location kiosks to accept record but the button is not available. We check that someone already checked-in since state is Occupied. Is there a way to have multiple agents able to c...
ServiceNow For Slack App throwing a 403 error message
Hi ServiceNow Community Developers, I am following the ServiceNow for Slack setup guide to connect ServiceNow and Slack. Inside the ServiceNow for Slack popup that appears after clicking the "Connect ServiceNow to Slack" button I populate the Service...
How to add a reference qualifier condition for a reference type variable of variable set
Hi All, I have a variable set (Requester & Requested for) which is used in 9 catalog items, I want to add a reference qualifier condition for a specific catalog item, to show only users belongs to hardware department in the requested for variable an...
Audit changes made to a specific record within 'sys_user_group_list'
Hello, I am trying to see what user made changes to a record specifically from 'sys_user_group_list' where can I view the changes made to the record?
Set Field color based on condition
Can Someone suggest me the way to achieve the followingSHow the field background of summary on Form level + list View to say Orange If some of the condtion matchsumary contains ABCPriority = 1Contact type = Event Field Style is one way but i am not a...
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