How to refresh a form when a workflow ends

[Shusovit]

I am closing the change workflow based on number of reschedules (20 times) made. I am successful in doing it through a before business rule which increases the reschedule count.

And checking the value in the change workflow and closing the change accordingly from the change workflow.

But the problem arises when the count reaches 20 i have to reload the form to reflect the changes (active=false etc..).

How can I reload the form automatically when the workflow ends so that the data updates gets automatically reflected in the form level.

Before Business rule:

Workflow part:

[larstange]

Hi

Which version of ServiceNow are you running?

The recent version of servicenow will automatically show you changes made to a record without you having to reload it.

If you are running a newer version, and this does not happen, you could try and add a 1 second timer in the workflow between the if and the set field activity.

There is no way to trigger a reload of a form page from a server side perspective

[Shusovit]

Hi, I am using Istanbul version. No the introduction of timer is not working.